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Privacy Policy

WEBSITE

Rapture Boutique is hosted on Shopify Inc, an online e-commerce platform that allows us to sell our products and services to you. The information you provide us with is stored in Shopify's data storage, databases and the general Shopify application, though Rapture Boutique retains all rights to this information, and it is not used by Shopify. This data is stored by Shopify on our behalf, through their secure server behind a firewall. 

Listed prices on Rapture Boutique are accurate to the best of our knowledge. However, in the unlikely event of an incorrectly priced item, Rapture Boutique reserves the right to correct and/or change the price of the item. Rapture Boutique has the right to modify the information on our site and the services and products described therein any time without notice.

PURCHASING

When you purchase an item from our store, we collect the personal information you provide us with including your name, postal address and email address. This allows us to process your order and provide you with the best possible service. These details are kept confidential and Rapture Boutique guarantees that the information provided on our website will not be disclosed to any external organizations or third parties.

After placing an order you will receive an email confirmation outlining the details of your purchase. This email receipt does not comprise a contract. Orders may be declined or cancelled at any time due to an inability to authorize a payment, insufficient stock, suspicion of fraudulent intent or any other reason deemed appropriate by Rapture Boutique. If a cancelled purchase has already been charged to the customer, Rapture Boutique will issue a credit to the customer's account of the same amount within 7 business days. 

PAYMENT

Rapture Boutique accepts the following payment methods: Visa, Mastercard, PayPal, Afterpay and Stripe. Rapture Boutique cannot view and does not store any of your credit card details, so they remain secure and private. For more information about the security and privacy policies for these payment methods, please refer to the relevant websites. 

YOUR DETAILS

With your consent, Rapture Boutique hold your personal information to contact you via email to keep you up to date with new products and special offers. To opt out, simply click unsubscribe at the bottom of the email or contact us at hello@raptureboutique.com.au at any time. Your details will not be provided to any third party unless we are required to do so by law or with your consent.

COOKIES

Rapture Boutique uses cookies to ensure your shopping experience is enjoyable and efficient. Cookies are small data files that are shared between your device and Rapture Boutique. They are used to remind us of who you are when you connect so we know if you are logged in or if you've previously added items to your basket. They are never shared with anyone else and do not contain personally identifiable information.

ADVERTISING


Rapture Boutique integrates with third-party tools that use cookies, tracking pixels and related technologies to personalise your shopping experience and provide you with appropriate advertisements. This data is secure and private, meaning that it does not contain any personally identifiable information and it is never shared with Rapture Boutique or anyone else because it is only between you and those third-party systems.

Rapture Boutique may run competitions, prize draws and promotions on the Rapture Boutique website, social media platforms or via email. These will be subject to additional terms and conditions, which will be made known to you at the time. 

CHANGES TO THE PRIVACY POLICY

Rapture Boutique abides by the Privacy Act 1988. We reserve the right to modify this Privacy Policy at any time, so please review it frequently. 

SUPPORT

If you would like to access, correct, amend or delete any personal information, or you would like more information, please contact us at hello@raptureboutique.com.au. 

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